Due to facility capacity, space is limited and early registration is encouraged. Cancellations received before January 31st, 2019 are fully refundable less a $25 processing fee. Cancellations received prior to April 9th, 2019, will be offered 90% of their payment back as a credit for future conference passes. Cancellations received 5 days before conference, are non refundable. No-shows will be charged full conference fees. However, all registrations are transferable to other registrants. Just email us ahead of time when possible so that a badge may be waiting for the new registrant. We do our best to offer a great value year after year to all attendees but due to the unpredictability of live events, we are not able to offer any refunds or partial credits post event – as a result of speaker cancellations, weather challenges or other issues outside of Matchmaking Institute’s control.